European cities aim for new heights in digital innovation
by Bloomberg Cities Network | Originally posted on 2 June 2021
Of the many lessons for city leaders to emerge out of the COVID-19 pandemic, two of the most crucial are around digital innovation: first, how critical digital transformation is to sustaining essential service delivery and second, how integral resident engagement—and quick, iterative improvements as a result of that engagement—is to this work.
Now, as cities begin to turn their attention from keeping up services toward strengthening and building upon those services, leaders from a number of European capitals are leveraging these insights to take digital innovation to new heights. As part of their participation in the Bloomberg Philanthropies Digital Innovation Initiative, these cities are both maintaining a pandemic-era urgency around transformation and doing so in ways that radically reimagine cities’ relationships with residents.