UNDP helped both the sub-national governments and communities to improve delivery to basic services. In November 2016, UNDP carried out a workshop aimed at resolving the City of Makassar’s transport problems. It identified service delivery challenges in urban areas, and solutions towards providing a valuable entry point to develop a broader, phased approach for strengthening local institutions and their service delivery systems. As a result of the workshop, the provincial level department of transport requested another innovation workshop focusing on inter-city and regional transport system. Also, in May 2016, the Government of the Republic of Korea and UNDP announced the ‘Big Ideas Competition for Sustainable Cities and Urban Communities’, a search across ASEAN member states and Republic of Korea for innovative data driven solutions to improve the quality of the urban environment. In all, 271 proposals were received, with the grand prize going to the Queues for Queues project from the Republic of Korea, a crowd-sourcing application designed to cut waiting times for public transport. Another team from Indonesia was awarded a prize for their idea to develop an application to allow local government to improve policies for waste collection and transport.