City2City

Listening to the Present, Designining the Future: A Guide to Deep Listening

Report
Tuesday, 14 March, 2024

Listening to the Present, Designining the Future: A Guide to Deep Listening

MARCH 10, 2024 by UNDP

Since 2024, UNDP in collaboration with Agirre Lehendakaria Center (ALC), has been supporting Social Innovation Platform (SIP) to strengthen governance, inclusive participation and foster socio-economic development at the subnational level. At the heart of SIP lies a people-centered approach that utilizes ‘Deep Listening’ to give voice to local communities and unravel insights into the state of things, and glimpses of what might be to come for more inclusive, participatory, and integrated development planning. 

This guide provides step-by-step guidance, practical tools, and hands-on experiences on the process of Deep Listening, including systems mapping, rapid ethnographic research, sensemaking and analysis. It aims to help development practitioners to add a community listening perspective to their programming, which can lay the groundwork for further portfolio design.  

Access the full report here or download the attached PDF of the full report